Digital Transformation
A Year of Change: Digital Transformation Trends in 2020
Prior to 2020, digital transformation was a force of its own. More than half of
all gross domestic product (GDP) worldwide had become digital, as businesses generated revenue from software applications and used new technologies to build proprietary solutions. Then the world was hit with a global pandemic and digital transformation itself was transformed.

4 trends driving change in business globally
Every company will become a tech company
At many organisations, digital transformation efforts have been underway for several years. In 2020, those efforts are accelerating. The need for business continuity during a time of rapid change, as well as the need to work differently due to limitations, or to achieve cost savings, has made digital transformation a priority
Global society will benefit from tech intensity
It’s not all about the bottom line for businesses. The efforts of businesses include positive network effects, economies of scale and a global reach of societal benefit and improvements. We are already seeing sectors such as healthcare gaining ground using the power of technology to deliver easier access to practitioners, decrease costs and treat more patients faster and in
a less expensive way
Lines between and within industries will blur
Restaurants have switched to meal prep delivery services. Retail companies are becoming banks. Telecommunications companies are becoming media giants. Grocery stores are offering more health- and wellness-related services. Manufacturers are leveraging their infrastructure to produce personal protective equipment.
Corporate cultures will shift
Enabling remote work with collaboration technology is no longer a
competitive differentiator – it’s a necessity for business continuity. Even as companies enable teams to work anywhere, corporate cultures are adapting to become more empathetic and human-centric. Collaboration technology helps teams work more efficiently while facilitating the virtual human connections that define the workplace.
Roadmap to Digital Transformation
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