Dynamics 365 applications power end-to-end business strategies, so companies can run their entire business in the cloud. Companies can manage specific business functions with applications across: Sales, Customer Service, Field Service, Operations, Marketing, and Project Service Automation. These applications work seamlessly together, so companies expand to new functions as their business needs grow and change.
Buying is a journey—empower your sellers to lead the way
Drive digital transformation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.
Earn customers for life
Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalised experiences.
Personalise buyer experiences
Build more rewarding business relationships when you create seamless experiences that increase lead generation, strengthen your marketing capabilities, and expand your sales opportunities with Dynamics 365 Marketing.
What makes Dynamics 365 unique?
Deep integration between Dynamics 365 and Office 365 brings together the two worlds of business process and personal productivity. We surface familiar tools like Excel and Word within the context of business processes, significantly increasing productivity and decreasing context switching.
Power BI and Cortana Intelligence are natively embedded into Dynamics 365 business applications for predictive insights, prescriptive advice and actionable next steps. Additionally, Azure IoT brings device data to enable preemptive action in business functions like field service.
Businesses can also adapt and innovate in real-time with a common data model and an extensible business application platform, including PowerApps, Flow and Power BI Embedded.